Introduction
BytesWell provides managed website hosting and care for small and medium businesses. We take privacy seriously and follow generally accepted practices for handling personal information. This policy explains what we collect and why.
Information We Collect
- Contact details you share (name, email, business name, project notes)
- Website and hosting details needed to deliver managed services
- Basic technical data from site visits (browser type, device, approximate usage)
- Messages you send through our contact form (protected by Cloudflare Turnstile)
How We Use Information
- To respond to enquiries and deliver managed website services
- To maintain client project and service records
- To improve our website and service quality
- To send service-related updates you have agreed to receive
Information Sharing
We do not sell or trade personal information. Trusted third-party tools (hosting, email, security, analytics) may process limited data under their own privacy policies. We only share information when required to deliver the service you asked for, or when required by law.
Data Retention
We keep information only as long as needed to deliver services, maintain professional records, or meet legal obligations. You may request deletion at any time — see our Data Deletion page.
Security
We use secure hosting, encrypted connections (SSL/TLS), access controls, and industry-standard safeguards. No system is perfectly secure, but we take reasonable steps to protect your data. For Care Pro clients with sensitive workloads, private/local processing options are available by agreement.
Your Rights
You may request access, correction, or deletion of your personal information. You may also withdraw consent to non-essential communications at any time by emailing us.
Changes to This Policy
We may update this Privacy Policy as BytesWell grows or legal requirements change. Updates will be posted on this page with a revised date.
Questions about privacy? Email [email protected].